Legal Notice

Welcome to Memaa. This website is owned and operated by Memaa, a handmade crochet brand based in Egypt.

By accessing or using our website, browsing our products, or placing an order, you agree to the terms and conditions stated on this website, including our Shipping Policy, Refund & Return Policy, Privacy Policy, and any other policies displayed at checkout.

Business Information

Brand Name: Memaa
Website: www.memaaegy.com
Email: hello@memaaegy.com
Country: Egypt

Handmade Product Notice

All Memaa products are handmade crochet pieces. Because each item is made by hand, slight differences in size, color, stitch, finishing, or shape may occur.

These small variations are part of the handmade nature of the product and do not count as defects.

We do our best to display product colors and details as accurately as possible, but colors may appear slightly different depending on screen brightness, device settings, lighting, and photography.

Product Information

We aim to provide accurate product descriptions, prices, photos, sizes, and availability. However, small errors may occasionally occur.

Memaa reserves the right to correct any errors, update product information, change prices, or cancel an order if incorrect information was displayed by mistake.

Custom & Made-to-Order Items

Some Memaa products may be custom-made or made-to-order. Production time may vary depending on the item, design, size, color, and order queue.

Custom and made-to-order items cannot be cancelled, returned, or refunded once production has started, unless the item arrives damaged, defective, or incorrect.

Intellectual Property

All content on this website, including product photos, designs, text, graphics, logo, brand name, and visual style, belongs to Memaa unless otherwise stated.

You may not copy, reproduce, use, edit, sell, or distribute any content from this website without written permission from Memaa.

Website Use

You agree not to misuse this website, attempt to damage it, copy its content, interfere with its operation, or use it for any unlawful purpose.

Memaa reserves the right to refuse service, cancel orders, or restrict access to the website if misuse, fraud, abuse, or suspicious activity is detected.

Limitation of Liability

Memaa is not responsible for delays or issues caused by events outside our control, including courier delays, incorrect customer information, weather conditions, public holidays, technical issues, or force majeure events.

Memaa is also not responsible for any damage caused by improper use, washing, storage, or care of handmade crochet products after delivery.

Customers are responsible for following the care instructions provided with the product.

External Links

Our website may contain links to third-party websites, social media pages, payment gateways, or delivery tracking platforms.

Memaa is not responsible for the content, privacy practices, or services of third-party websites.

Governing Law

This website and all purchases made through it are governed by the laws and regulations of the Arab Republic of Egypt.

Any disputes will be handled according to applicable Egyptian laws and consumer protection regulations.

Contact Us

For any legal, order, product, shipping, or policy questions, please contact us through:

Email: hello@memaaegy.com

Please include your order number when contacting us about an order.